All technical support is provided through our ticket system to ensure every request is properly tracked and resolved.
Need help choosing a hosting plan? Our sales team can assist you with pre-sales questions, new orders and service recommendations.
9:00 AM – 6:00 PM (IST)Support is available exclusively via our ticket system. We do not provide technical support through phone, WhatsApp or live chat.
We provide support for hardware, network connectivity, virtualization and data centre infrastructure.
For Self-Managed VPS and Dedicated Servers, operating system, software installation, email configuration, security hardening and application troubleshooting are not included.
All technical assistance is provided through our support ticket system. This ensures every request is assigned to the appropriate team, tracked until resolution and responded to according to its priority.
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