Refund and Cancelation

Refund

We Received Payments for our services, User can request to refund a Ticket within next 7 days from purchase date ( not renew date). User will get Refund within 3-5 Busnesss days and after 7 days any refund request will not allowed. Refund is only available on shared hosting and VPS Hosting.

Note : We have no refund for domain service.

» For refund VPS must have any technical issue, Also user need to create ticket for technical issues , If our team unable to resolve issue , then only refund will be allow.
» For any third party server or network blocked our network ( IP ) or unable to access from your VPS , we can not able to help on that , also refund will not applicable on this case.

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Cancellation Process

User may cancel or terminate our service any time via Control panel and Ticket. Users are obliged to pay all fees and charges earned before the effect of this cancellation. your access to the control panel will be suspended and user will not be able to access the billing system to renew products or services or to update their account information.

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Termination Process

If any user not paid invoice for hosting service within due date, we will add let fee. If still unpaid after 5 days of due date ( For VPS 1 day), then service will be suspended. If still unpaid after 30 days of due date ( for VPS 5 days), then service will be terminating (delete) from our side. After terminate service we can’t recover date from the account.

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