{"id":456,"date":"2022-05-14T08:31:02","date_gmt":"2022-05-14T03:01:02","guid":{"rendered":"https:\/\/www.support.webeyesoft.com\/docs\/others\/how-to-restore-wordpress-issue\/"},"modified":"2022-05-14T10:00:23","modified_gmt":"2022-05-14T04:30:23","slug":"how-to-restore-wordpress-issue","status":"publish","type":"docs","link":"https:\/\/www.webeyesoft.com\/blog\/docs\/others\/how-to-restore-wordpress-issue\/","title":{"rendered":"How to restore WordPress issue"},"content":{"rendered":"<p><em><strong>When your WordPress website crash. What I mean to say crash ? lets example when your website are not opening or\u00a0 opening\u00a0 with blank page or opening\u00a0 \u00a0with error .\u00a0<\/strong><\/em><\/p>\n<p>Then to check issue you go to file manager and check your wordpress core files are missing or corrupted or empty .<\/p>\n<p>That&#8217;s mean your website crash\u00a0 .<\/p>\n<p>What is wordpress core files ?<\/p>\n<p>wp-admin ,wp-include and others all file under public_html ( except wp-config[dot]php ).<\/p>\n<p>Solution : How to fix ?<\/p>\n<p>There is 3 way to fix<\/p>\n<p><strong>Solution 1 : By WordPress admin <\/strong><\/p>\n<p>Check your admin part is working or not , If working and able to login WordPress admin then login to wordpress admin and go to update and\u00a0 click on reinstall button . ( you should take backup of database from control panel -&gt; phpmyadmin -&gt; export<\/p>\n<p>Have a look on screenshots<\/p>\n<p>Update ( Screenshot )<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/update.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-458\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/update.png\" alt=\"\" width=\"722\" height=\"282\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/update.png 722w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/update-300x117.png 300w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/><\/a><\/p>\n<p>Reinstall ( Screenshot )<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/reinstall.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-459\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/reinstall.png\" alt=\"\" width=\"830\" height=\"496\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/reinstall.png 830w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/reinstall-300x179.png 300w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/reinstall-768x459.png 768w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/a><\/p>\n<p>Now wait till its done .<\/p>\n<p><strong>Solution 2: Restore from your backup . ( if you have paid backup server )\u00a0\u00a0<\/strong><\/p>\n<p>Create ticket\u00a0 , Our team restore backup ( must be you have backup plan )<\/p>\n<p><strong>Solution 3: Restore WordPress manually\u00a0<\/strong><\/p>\n<p>Download WordPress from\u00a0 <a href=\"https:\/\/wordpress.org\/download\/\">https:\/\/wordpress.org\/download\/\u00a0\u00a0<\/a><\/p>\n<p>Then upload via file manager : login control panel -&gt; file manager -&gt; domain -&gt; yourdomain.com -&gt; public_html<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/upload-wordpreess.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-460\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/upload-wordpreess.png\" alt=\"upload WordPress\" width=\"938\" height=\"459\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/upload-wordpreess.png 938w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/upload-wordpreess-300x147.png 300w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/upload-wordpreess-768x376.png 768w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/a><\/p>\n<p>unzip\/extract\u00a0 WordPress file \/wodpress folder<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/extract.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-461\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/extract.png\" alt=\"\" width=\"585\" height=\"426\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/extract.png 585w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/extract-300x218.png 300w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Now create a folder name backup and move below folder and files public_html to backup<\/p>\n<p>wp-admin ,wp-include and others all file under public_html ( except wp-config[dot]php )<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/uncheck.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-462\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/uncheck.png\" alt=\"\" width=\"1087\" height=\"640\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/uncheck.png 1087w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/uncheck-300x177.png 300w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/uncheck-1024x603.png 1024w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/uncheck-768x452.png 768w\" sizes=\"auto, (max-width: 1087px) 100vw, 1087px\" \/><\/a><\/p>\n<p>( note: do not move wp-content and wp-config[dot]php )<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/move.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-463\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/move.png\" alt=\"\" width=\"843\" height=\"555\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/move.png 843w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/move-300x198.png 300w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/move-768x506.png 768w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><\/a><\/p>\n<p>Now Move all files and folder except\u00a0 wp-contant from wordpress folder (after unzip it\u00a0 created )<\/p>\n<p>Screenshot : same as above<\/p>\n<p>Now create a [dot]htaccess file under public_html folder ( you can get code from this link https:\/\/wordpress.org\/support\/article\/htaccess\/ ) ..<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/create.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-464\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/create.png\" alt=\"\" width=\"501\" height=\"301\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/create.png 501w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/create-300x180.png 300w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/create-htaccess.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-465\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/create-htaccess.png\" alt=\"\" width=\"472\" height=\"292\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/create-htaccess.png 472w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/create-htaccess-300x186.png 300w\" sizes=\"auto, (max-width: 472px) 100vw, 472px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/save.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-466\" src=\"https:\/\/www.support.webeyesoft.com\/wp-content\/uploads\/2022\/05\/save.png\" alt=\"\" width=\"1350\" height=\"632\" srcset=\"https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/save.png 1350w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/save-300x140.png 300w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/save-1024x479.png 1024w, https:\/\/www.webeyesoft.com\/blog\/wp-content\/uploads\/2022\/05\/save-768x360.png 768w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Done :0 Please check your website , it should working fine .<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"featured_media":0,"parent":13,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-456","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":3,"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/456\/revisions"}],"predecessor-version":[{"id":468,"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/456\/revisions\/468"}],"up":[{"embeddable":true,"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/13"}],"next":[{"title":"How to edit file from control panel","link":"https:\/\/www.webeyesoft.com\/blog\/docs\/others\/how-to-edit-file-from-control-panel\/","href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/482"}],"prev":[{"title":"How to change domain name on control panel","link":"https:\/\/www.webeyesoft.com\/blog\/docs\/others\/how-to-change-domain-name-on-control-panel\/","href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/docs\/420"}],"wp:attachment":[{"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/media?parent=456"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.webeyesoft.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}